"Ziya"Privacy Policy
Welcome to Ziya APP, a distinguished platform hereinafter referred to as "we". We recognize the paramount importance of safeguarding your personal information and are fully committed to ensuring its safety and security. Our unwavering dedication to preserving your trust compels us to adhere to the following principles: Consistency of Authority and Responsibility, Clarity of Purpose, Opt-in Consent, Minimum Access, Security, Subject Participation, Transparency, and more. By steadfastly upholding these principles, we endeavor to earn and maintain your trust while protecting your personal information. We pledge to implement robust security measures aligned with industry best practices to safeguard your personal information. In pursuit of this goal, we have devised the Ziya Privacy Policy, hereinafter referred to as the "Policy" or "Privacy Policy," which applies to all Ziya products and services. This Policy also extends to products and services offered by our affiliates that utilize Ziya products/services and lack their own distinct privacy policy. However, please note that this Policy does not encompass services provided by third-party entities or Ziya products and services governed by separate privacy policies. Prior to utilizing any Ziya products or services, we strongly urge you to meticulously read and comprehend this Policy. Proceed with the relevant products or services only after ensuring your complete understanding and acceptance of its terms. By utilizing Ziya products or services, you acknowledge your thorough understanding and agreement with this Policy. Should you have any inquiries, comments, or suggestions regarding the contents of this Policy, please do not hesitate to contact us through the various communication channels provided by Ziya. This paragraph remains unchanged, and the intended meaning of the sentences remains unaltered.
1. How we collect and use your personal information
The term "personal information" encompasses any data, whether electronically recorded or otherwise, that can identify a specific natural person or reflect their activities, either alone or in combination with other information. We collect and utilize your personal information for the following purposes outlined in this policy:
(i) Facilitating User Registration:
To facilitate account creation and provide services, users may opt to sign in using an Apple account. The information provided during registration will be continuously licensed to us for the duration of the service usage. Upon voluntary account cancellation, we shall promptly anonymize or delete your personal information in accordance with applicable laws and regulations. Additionally, quick login registration generates a unique ID for each user, which they are obligated to protect, with sale or transfer prohibited.
(ii) Product or Service Display and Promotion:
To enhance our offerings, we personalize information search and transaction services based on users' browsing and search history, as well as device information. We may display and provide relevant information using browsing and search history, device details, and indirect crowd profiling. Users retain the right to opt-out of receiving commercial advertisements at any time.
During service usage, we collect and analyze information to streamline page displays and search results, understand product suitability, and detect account irregularities. This includes device information obtained with user consent during software installation and use. Our website and clients automatically record service usage details as web logs. Device information and log data do not individually identify individuals. Should non-personal data be combined with other data to identify individuals or used with personal information, it shall be considered personal information during combined use. Unless authorized or required by law, we shall anonymize and de-identify such information.
Communication and call logs, alongside provided information, may be stored for issue resolution and record-keeping purposes when users reach out to us.
(iii) Other Uses:
We seek prior consent for using information for purposes not explicitly stated in this policy or for employing collected information for different purposes.
Personal information encompasses any data, whether electronically recorded or otherwise, that can identify a specific natural person or reflect their activities, either alone or in combination with other information. We collect and utilize your personal information for the following purposes as outlined in this policy:
(i) Facilitating User Registration:
To facilitate account creation and provide services, users have the option to sign in using an Apple account. The information provided during registration will be continuously licensed to us for the duration of their service usage. Upon voluntary account cancellation, we shall promptly anonymize or delete their personal information in accordance with applicable laws and regulations. Additionally, quick login registration generates a unique ID for each user, which they are obligated to protect, with sale or transfer prohibited.
(ii) Product or Service Display and Promotion:
In order to enhance our offerings, we personalize information search and transaction services based on users' browsing and search history, as well as device information. We may display and provide relevant information using browsing and search history, device details, and indirect crowd profiling. Users retain the right to opt-out of receiving commercial advertisements at any time.
During service usage, we collect and analyze information to streamline page displays and search results, understand product fit, and detect account irregularities. This includes device information obtained with user consent during software installation and use. Our website and clients automatically record service usage details as web logs. Device information and log data do not individually identify individuals. Should non-personal data be combined with other data to identify individuals or used with personal information, it shall be considered personal information during combined use. Unless authorized or required by law, we shall anonymize and de-identify such information.
Communication and call logs, alongside provided information, may be stored for issue resolution and record-keeping purposes when users reach out to us.
(iii) Other Uses:
We seek prior consent for using information for purposes not explicitly stated in this policy or for employing collected information for different purposes.
2.How we share, transfer, and publicly disclose your personal information
Sharing
We prioritize the confidentiality of your personal information and limit its sharing with companies, organizations, and individuals outside of Ziya's service providers, except under the following circumstances:
1. Explicit Consent:
- With your explicit consent, we will share your personal information with other parties.
2. Legal Requirements:
- We may share your personal information externally in compliance with laws, regulations, litigation dispute resolution needs, or upon request from administrative or judicial authorities.
3. Affiliated Companies:
- To facilitate collaborative service delivery through our affiliated accounts and ensure the personal and property safety of Ziya's affiliated companies, other users, or the public from infringement, we may share essential personal information with them. For instance, we may share your account information with our affiliates to aid you in using their products or services via your Ziya account. If sensitive information or changes in data usage purposes arise, we will obtain your authorization again.
4. Authorized Partners:
- We may collaborate with authorized partners to deliver certain services. Information sharing with these partners is limited to the purposes outlined in our Privacy Policy. This could involve sharing personal information to enhance customer service and user experience, such as arranging for a partner to provide a service. We ensure that personal information is shared solely for lawful, legitimate, necessary, and specific purposes that have been clearly identified. Our partners are prohibited from using shared personal information for unrelated purposes.
We share information with vendors, service providers, and other partners who support our business by providing technical infrastructure services, analyzing service usage, measuring advertisement and service effectiveness, providing customer service, facilitating payments, or conducting academic research and surveys.
Companies, organizations, and individuals with whom we share personal information are bound by strict data protection agreements. These agreements mandate compliance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.
Transfers
We are committed to refraining from transferring your personal information to any companies, organizations, or individuals, except in the following circumstances:
(1) Transfer with Explicit Consent:
Your personal information will only be transferred to other parties with your explicit consent.
(2) Mergers, Acquisitions, Bankruptcy Liquidation, or Similar Scenarios:
In instances of mergers, acquisitions, bankruptcy liquidation, or similar scenarios where personal information may be transferred, the new organization holding your personal information must adhere to this policy. If they are unable to comply, we will require the company, organization, or individual to seek authorization from you again for consent.
Public Disclosure:
We will only disclose your personal information publicly under the following circumstances:
1. With Your Express Consent:
- Your personal information may be publicly disclosed if you provide express consent or actively choose to do so.
2. Law Enforcement and Safety:
- If we find that you have violated laws, regulations, or important Ziya agreements, or if disclosure is necessary to safeguard the safety of Ziya users, affiliates, or the public, we reserve the right to disclose your information to law enforcement agencies in accordance with applicable laws, regulations, and agreements. You will be informed of the specific violation(s) and any measures taken by Ziya.
Exceptions to Prior Consent:
In certain cases, obtaining prior authorized consent to share, transfer, or publicly disclose personal information may not be required:
1. National Security and Defense:
- Information related to national security and defense does not require prior authorized consent.
2. Public Safety and Interests:
- Information pertaining to public safety, public health, and significant public interests may be shared without prior consent.
3. Crime Investigation:
- Personal information may be disclosed for crime investigation, prosecution, trial, and judgment execution without prior consent.
4. Protection of Rights and Interests:
- When safeguarding life, property, and significant legitimate rights and interests is paramount, and obtaining consent is difficult, disclosure may occur without prior authorization.
5. Self-Disclosure:
- Personal information voluntarily disclosed to the public by you will not require prior consent.
6. Legitimate Publicly Disclosed Information:
- Personal information collected from legitimate publicly disclosed sources, such as news reports or government disclosures, may be shared without prior consent.
It's important to note that sharing or transferring personal information processed and de-identified to the extent that the recipient cannot re-identify the subject is not considered external sharing, transferring, or public disclosure under the law. Such data preservation and processing will proceed without further notification or approval from the subject.
3、How we protect your personal information
To maintain the security of your information, we rigorously adhere to laws, regulations, and regulatory documents mandating technical measures and operational procedures to safeguard the confidentiality of your data. Here's how we ensure your data security:
1. Robust Security Measures:
￮ We employ industry-standard security measures to safeguard the personal information you provide, preventing unauthorized access, disclosure, manipulation, or loss. Our encryption technology and trusted protection mechanisms strengthen personal information security and deter malicious attacks. Internal control systems and comprehensive management processes are in place, with access restricted to authorized personnel. Additionally, we conduct security and privacy protection training to enhance employee awareness.
2. Advanced Data Security Management:
￮ Our data security management system encompasses the entire data lifecycle, continuously enhancing system security across organizational, system design, personnel management, and product technology dimensions.
3. Minimal Data Collection:
￮ We take reasonable measures to minimize the collection of irrelevant personal information. Your data is retained only for as long as necessary, unless mandated by law or requiring an extension.
4. Caution in Communication:
￮ We recommend using our services for communication and transactions to mitigate security risks associated with sharing personal information through unapproved channels. When utilizing our services, you may select a third party as the recipient, granting access to transaction details, contact information, communication details, shared content, and related data.
5. Prompt Response to Compromises:
￮ If you suspect your personal information has been compromised, particularly your account or password, please contact our customer service immediately. We will take appropriate measures in line with your request.
6. Voluntary Information Sharing:
￮ By utilizing our services, you may voluntarily share personal and sensitive information. We advise caution when sharing information, particularly in dynamic or public forums. Utilize strong passwords for enhanced account security, and rest assured, we maintain the confidentiality of any information you provide.
7. Transparency and Accountability:
￮ We periodically release reports on security risks and personal data security assessments, striving to ensure transparency and accountability.
8. Incident Handling and Notification:
￮ In the event of a personal information security incident, we will promptly inform you of the incident's details, potential impact, measures taken or to be taken, suggestions for mitigating risks, and remedial measures. We will notify you of relevant developments through push notifications and effective announcements. Additionally, we will proactively report incident handling to regulatory authorities as required.
While we endeavor to ensure the security of your information, please note that the internet environment is not entirely secure. In case of damage to our protection facilities resulting in harm to your lawful rights and interests, we will assume corresponding legal liability.
4、How you manage your personal information/your rights
(1) Access and edit your personal information
Account Information - To access or edit personal information, set privacy and permissions, or close your account, log in to your account and go to "My" - "Settings".
Personal Information - To edit the personal information in your profile, log in to your account and click on "My" Personal ID or "Edit".
If you can not access this information through the given path, please contact Ziya Customer Service. We guarantee a response to your request within 15 days.
For any additional personal information generated during your use of our products or services, we will provide it to you in accordance with the relevant arrangements.
2) Correction of your personal information
When you find that there is an error in the personal information we process about you, you have the right to ask us to make corrections or additions. You may make a request for correction or supplementation in the manner set forth in this Article "Accessing and Editing Your Personal Information".
(3) Deletion of your personal information
You may delete some of your personal information in the ways listed in this section "Accessing and Editing Your Personal Information".
In the following cases, you may request us to delete your personal information:
a. If our handling of personal information violates laws and regulations;
b. If we collect or use your personal information without your explicit consent;
c, If our behavior of handling personal information seriously violates the agreement with you;
d, If you no longer use our products or services, or you voluntarily cancel the account;
e. If we no longer provide products or services to you.
If your deletion request is accepted, we will notify any individuals who received your personal information from us. We will request that they promptly delete it, unless required by law or regulation, or if you have independently authorized it.
When information is deleted from our services, it may not be immediately removed from our backup system. However, we will delete this information when the backup is updated to ensure complete removal.
4) Managing the scope of your authorization
For each business function to be completed, basic personal information is required. You are authorized to give or withdraw your consent for the collection and use of additional personal information at any time.
Certain business functions and services require your personal information for fulfillment. If you withdraw your consent, we can not continue to provide these functions and services and will cease processing your corresponding personal information. However, your decision to withdraw consent will not impact our prior processing of personal information based on your consent.
5)User account cancellation
You can log in to Ziyay yourself (Ziya→click "My" icon→click the gear icon in the upper-right corner-system settings interface→"Account and Security"-click "Account Cancellation (Delete Account)" to apply for account cancellation). )", you can apply for account deletion. Please note that your account will be canceled instantly without any manual review after you have submitted a successful account cancellation application in accordance with the aforementioned process steps.
After you take the initiative to cancel your account, we will stop providing you with products or services, delete your personal information in accordance with the requirements of the corresponding laws, or make it anonymized.
(6) Constraints on automatic decision-making by information systems
In some business operations, we use automated decision-making mechanisms that rely solely on information systems and algorithms. If such decisions have a significant impact on your lawful rights and interests, you may request an explanation, and we will offer a channel for appeal that does not violate Ziya's trade secrets, other users' rights and interests, or the public interest.
7) Responding to your request above
If necessary, a written request or proof of your identity may be required for security purposes. We may ask you to confirm your identity before proceeding with your request.
We will respond within 15 days. If you are dissatisfied with our response, you can submit a complaint through Ziya Customer Service.
We will do our best to fulfill your reasonable requests. We may deny requests that repeat unnecessary information, demand extensive technical resources (e.g. the creation of a new system or a significant change in current practices), jeopardize the legal rights of others, or are highly impractical.
Limitations
In the following cases, we will not be able to respond to your request in accordance with laws and regulations:
a. Related to national security, national defense security;
b. Related to public safety, public health, and significant public interests;
c. Related to crime investigation, prosecution, trial and execution of judgment, etc;
d. There is sufficient evidence that the subject of personal information has subjective malice or abuse of rights;
e. Responding to your request will lead to serious damage to your legitimate rights and interests or those of other individuals or organizations;
f. Where commercial secrets are involved.
5.How your personal information is transferred globally
We are dedicated to not transferring this information outside of China. However, in instances where our products involve cross-border transactions necessitating the transfer of personal information collected in China to overseas entities, we strictly adhere to relevant national regulations. This entails evaluating outbound information security, obtaining your explicit authorization, and complying with laws, regulations, and directives from relevant supervisory authorities.
For transfers to overseas entities, we ensure adherence to measures such as signing agreements, conducting on-site verification, and employing other effective means to maintain the confidentiality of any collected personal information. It is important to note that voluntarily posting news across borders on the internet exempts it from this confidentiality requirement. In such cases, we ensure your personal information is adequately protected in accordance with this Privacy Policy.
Regarding the storage duration of information, we typically retain your personal information for the shortest period necessary to fulfill the collection purpose, after which it is deleted or anonymized. However, we may adjust the storage period to comply with legal requirements, including relevant laws, regulations, decisions of administrative or judicial organs, or other legal procedures, or for purposes necessary for service execution, public interest protection, safety preservation, or safeguarding legitimate rights and interests.
In the event of DRUG ceasing operations, we will notify you through push notification, website, or in-program announcement, and delete or anonymize your personal information within a reasonable timeframe.
6.How this privacy policy is updated
Our privacy policy may undergo revisions to reflect changes in our business functions, the purpose of use, or the contact information of the individual responsible for personal information protection.
We assure you that we will not diminish your rights outlined in this Privacy Policy without your explicit consent. Any significant changes will be communicated to you prominently, including through Ziya Platform postings and customer service notices.
Material changes within the scope of this Policy include, but are not limited to:
- Modifications to our business functions.
- Adjustments to the purpose of use.
- Changes in the contact information of the individual overseeing personal information protection.
We will ensure prominent notifications of substantial changes, including through Ziya Platform postings and Ziya customer service notices.
Material changes referred to in this Policy include, but are not limited to:
1. Significant changes in our service model, such as the purpose of processing personal information, the type of personal information processed, and the way personal information is used.
2. Changes in the primary recipients of personal information that are shared, transferred, or publicly disclosed.
3. Significant changes in your right to participate in the processing of personal information and the manner in which it is exercised.
4. When there is a change in the department responsible for handling the security of personal information, contact information, and complaint channels.
5. When the security impact assessment report of personal information indicates a high risk.
By continuing to use our services after being notified, you agree to be bound by the revised policy. We will also archive the old version of this policy for your review, and you may apply to us for access through the contact information reserved in this policy.
7.Contact Us
This Privacy Policy is copyrighted by us and we have the right to interpret and modify it to the extent permitted by law.
E-mail address: Ziya@hotmail.com.